Customer Support
In case we have not met, I’m Robin Williams, Ask Robin. I have worked here at Flow Sciences for almost 25 years establishing great relationships with our customers and partners. Throughout my career at FSI, I have had the pleasure of advocating for you, the customer, to make sure that you are taken care of. Most of the time, I am the friendly voice that answers the corporate phone line, so if we have not met in person, I’m sure we have talked. This form is to reach me directly, and I will respond as soon as I can. You can ask me anything, such as questions about our enclosures, help with which replacement parts to order, certification questions, etc…
I will be posting blog posts frequently below that will detail some of the customer questions that we have had, and hopefully they will help you as well. I look forward to hearing from you, and remember, just “Ask Robin!”
Troubleshooting the FS1650 Alarm
If the FS1650 alarm is not operating properly, please use…